Built for the small business owner
who does everything.
Small business owners are expected to run the same software as Fortune 500 companies — with no IT department, no ops team. Just a browser tab and a YouTube video from 2019.
That's why this site exists.
Our mission
SMB Automations exists to give small business owners the same automation power that big companies have — without the big-company budget or the six-figure consultant.
Every guide here is plain English. Real steps. No jargon, no “consult your IT team.” You shouldn't need a $5,000 consultant to automate your invoicing.
What's here
Three things, done well.
Automation guides
Step-by-step tutorials for every major SMB tool. Invoicing, lead capture, email marketing, scheduling, reporting — if you're doing it manually, there's a guide here.
AI prompts
Copy-paste prompts for ChatGPT and Claude, organized by business function. Fill in your variables and go.
Automation packs
Curated bundles of automations, prompts, and templates built for specific industries and use cases.
Who built this
I'm Drew. I build and maintain SMB Automations, and I run SMB Ops. AI is easy. Operations are hard. This site is the part you can do yourself.
The guides are the written steps for the tools small shops already pay for. If you want someone else to wire it up, that is what SMB Ops is for.
The weekly Operator newsletter is operator.smb-ops.com.
Ready to start automating?
Pick one guide and wire it up. The steps are on the page.