ecommerce
What is Review Request?
An automated email sent to customers after a purchase asking them to leave a product or business review on platforms like Google, Yelp, or your store.
In plain English
Reviews are social proof that directly impact purchasing decisions, yet most satisfied customers never leave one unless asked. A well-timed automated review request — sent 7-14 days after delivery when the customer has had time to use the product — dramatically increases the number of reviews you collect. Businesses that automate review requests consistently accumulate more reviews than competitors who rely on customers to do it voluntarily. More reviews mean better visibility in search results and higher conversion rates from new visitors.